How It Works

From idea to custom merch in 4 simple steps.

Your merch project shouldn’t feel complicated. Our end-to-end process makes it easy to go from concept to delivery with expert support at every step.

1. Tell us what you need

Whether you're creating custom apparel, branded merchandise, custom workwear, or uniforms for your next event, it all starts with a quick chat. Share your idea, goals, quantities and any artwork or references. From there, our team works with you to refine the brief and recommend the most effective merch solutions for your brand.

When sending your artwork:

  • Create outlines for all your fonts in the artwork and the images are embedded within the file.
  • Files need to be at minimum 300 DPI at actual print size.
  • Save your artwork in one of the following formats; AI, PSD, Illustrator PDF, EPS, or hi-res JPEG or PNG files.

2. We choose the best print method

Once we understand your project, our production team selects the ideal decoration method to ensure the best quality and the best value for your job. Because everything is done 100% in-house, we tailor the process based on your artwork, garments, colours and turnaround requirements.

3. Approve your proof

Before anything goes into production, you’ll receive a clear, accurate digital proof showing placements, colours and sizing, so everyone is on the same page. Nothing gets printed until you sign off, giving you total control and peace of mind.

4 We print and deliver

Once approved, our team gets to work. Your merch is printed, decorated, packed and shipped from our Melbourne production facility, fast. With high-volume capacity and strict quality control, we deliver consistent, retail-ready results at scale.

Full In-House Merch Production, Built for Scale and Delivered Fast

From large commercial print runs to boutique brand drops, Australian Merch Co delivers high-quality merchandise printing, custom workwear, and promotional merchandise with speed, accuracy, and a whole lot of care.

Custom Embroidery

Premium embroidery for standout custom apparel and uniforms.

Digital & Vinyl Transfers

Full colour digital and vinyl transfers for sharp, versatile branded merchandise.

Garment Finishing

Packaging your pieces retail-ready and on brand.

Labels & Relabelling

Your label, your brand. Perfect for apparel and retail drops.

Promotional Merchandise

Everyday merch. Endless brand impact for your corporate merchandise and events.

Screen Printing

Quality screen printing from Melbourne’s experts in custom merchandise.

Ready to Make Something Real?

With brands like these, we’ve got you covered.

Know what you’re after? Feel free to fill out our quote form or give us a call.

Not Sure What You’re After?

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Frequently Asked Questions

Our minimum for screen Printing is 50 units (For up to 5 colours/ 6+ colours = 70 units, 9+ colours = 100 units)) These quantities can be broken up across various garment styles however they MUST be the same design/colours for printing. Our sales team will be able to help explain any questions you may have in relation to colours and designs.

Yes, but please note that the minimum order quantity per order, design and invoice is 25 units (for up to 3 colours/ 4 colours or more are 50 units minimum/6+ colours = 70 units, 9+ colours = 100 units) there is also a $2.50 garment supply fee per garment.

We will however reserve the right to not print a garment if it’s made from unsuitable fabric or it’s an unsuitable style. Please note that while every care is taken to supply a full print job with no ‘seconds’ it is advisable to supply a couple more t-shirts in case of any errors.

If you wish to source your own garments, please make sure all garments abide to the following.

  1. Garments are unpacked and folded neatly with their sizes grouped and separated.
  2. Cleared of any stickers and swing tags ( if attached ) and are ready for printing.
  3. Full size breakdown and packing list prior to invoicing and payment.


We charge an unpacking fee for any garments that do not adhere to this process. In the case of supplying a garment type/brand that we’re unfamiliar with, we ask you to provide us with a sample for us to inspect.

We can help to some extent however it’s often best for you to have the designs exactly how you’d like them printed prior to sending them to us as it will speed up the process so you can have your order ASAP! – Please note there are additional costs for graphic design services that vary depending on complexity.
We will charge a minimum of $100 if your invoice is less than $400, over $400 will be charged at 20% of the invoice total for restocking resulting from late changes (such as colour, size or product choice) made to the order by the customer including any additional shipping costs to and from our suppliers. You may also be charged e-proofing fees as well as set up fee’s pending on the notice these changes come in by.
We do not refund or exchange for change of mind, errors in approved proofs, shipping or stock delays or if the customer chooses the wrong garment size. Australian Merch Co. reserves the right to decide about the best possible printing method to suit customer artwork and fabric of product ordered.